Benefit-Educating AI Assistants : newfront

Newfront has introduced its cutting-edge AI-powered Benefits Assistant, now accessible to all Slack-enabled clients, marking a pivotal advancement in client-centric innovation. This chat agent delivers round-the-clock responses to employee inquiries regarding their organizations’ total rewards programs.

By leveraging its custom training on company-specific benefits handbooks and related documents, HR teams can save time and resources. Influenced by successful technology trials with esteemed clients like Instabase, this tool showcases Newfront’s dedication to pushing the boundaries of innovation.

“We were impressed with the ability of the Benefits Assistant to quickly and accurately answer complicated benefits questions,” said Sidra Narvaez, HR Generalist at Instabase. “Even more exciting was that the Slack chatbot points employees directly to the corresponding section of their benefits guide for verification. Our employees will not only receive swift benefit answers but also become more familiar with our internal resources.”

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