Bilingual Administrative Assistant for Booking.com, Airbnb, and Website Accounts – Upwork
We are seeking a reliable and detail-oriented Bilingual Administrative Assistant to provide support in the administration of our booking.com, Airbnb, and website accounts for a small business. This is a part-time remote position, requiring approximately 7-10 hours per week, for a duration of 3 months.
Responsibilities:
– Manage and update listings on booking.com, Airbnb, and our website with accurate and up-to-date information, including availability, pricing, descriptions, and images.
– Handle email communication in both Russian and English languages with potential customers, addressing simple questions and providing prompt and friendly responses to inquiries.
– Utilize CRM (Customer Relationship Management) software to track customer interactions, update customer information, and ensure accurate data entry.
– Monitor and respond to customer reviews and feedback on booking platforms and our website, maintaining a positive and professional image of our business.
– Collaborate with the team to ensure efficient booking processes, resolve any issues, and provide excellent customer service to enhance customer satisfaction.
– Assist with other administrative tasks as needed, such as data entry, record keeping, and generating reports.
Requirements:
– Fluent in both Russian and English languages (verbal and written) to effectively communicate with customers and team members.
– Previous experience in managing booking.com, Airbnb, or similar platforms is preferred.
– Strong attention to detail and organizational skills to maintain accurate and updated information on multiple platforms.
– Excellent written and verbal communication skills, with the ability to respond to customer inquiries in a timely and professional manner.
– Proficient in using CRM software and comfortable learning new digital tools as required.
– Self-motivated and able to work independently, managing time effectively to meet deadlines.
– Reliable internet connection and access to necessary equipment for remote work.
Hourly Range: $5.00-$10.00
Posted On: July 01, 2023 05:49 UTC
Category: General Virtual Assistance
Skills:Social Media Account Setup, Data Entry, Virtual Assistance, Administrative Support, Email Communication, Communications, Customer Service, Russian
Skills: Social Media Account Setup, Data Entry, Virtual Assistance, Administrative Support, Email Communication, Communications, Customer Service, Russian
Country: Germany
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2023-07-01 11:49:13,
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